QR Code Ordering System for Restaurants in Malaysia
Synergy QR ordering is a self-ordering system for restaurants and cafés. Customers scan the QR code at their table, browse your menu with photos, then order and pay from their own phone. Orders print in the kitchen and go straight into Synergy POS, so your staff spend less time taking orders. QR ordering is an add-on to Synergy F&B POS.
• Menu with photos, categories and search
• Remarks and add-on choices on every order
• Pay by e-wallet, online banking, card, or at the counter
• Orders go straight to the kitchen and Synergy POS
• Every sale is recorded in Synergy POS and accounting
• Suggest add-ons and sides to raise the bill size
Why Restaurants Use QR Ordering
Easy to Order
Items stay in the cart even if the customer closes the page, and customers can browse categories or search by item code or name to match your printed menu.
Contactless Ordering
Customers order from their own phone without waiting for a menu or a waiter.
Easy Menu Management
Restaurants can easily update menu items, details, photos, and availability.
No App Download Required
Customers simply scan the QR code to view the digital menu and place their order.
Order Customization
Customers can add remarks and choose their preferences for their order.
Seamless Operation
Orders are automatically sent to the kitchen after they are placed, streamlining the process and improving efficiency.
Faster Table Turnover
Customers can order and pay for their food and drinks without having to wait for a server, reducing wait times and increasing table turnover.
Cost Saving
QR code ordering eliminates the need to print menus and hire additional staff to take orders, saving restaurants money.
How Synergy QR Ordering Works in 4 Steps
Step 1 - Online Menu Management
Manage all menu details, including descriptions, photos, add-on side dishes, categories, and more. Customize and update the menu easily.
Step 2 - Order Placement
Generate QR code slips for each table (if applicable).
Customers scan the QR code to start ordering from the digital menu. Browse categories or filter by menu items. Add items to the cart, customize orders, and add special requests (if applicable).
Step 3 - Order Confirmation & Payment Processing
Once customers confirm their orders, they can pay using a variety of payment methods, such as e-wallets, online banking, debit/credit cards, or direct pay at the counter. Orders are sent directly to the restaurant’s POS system and kitchen for preparation. Order slips include all information and table numbers. Once the order is ready, it is served to the customer.
Step 4 - Order Management & Record Keeping
Business owners can view and manage orders as needed. Order details such as sales data, stock levels and payment records are stored in the POS software for future reference and analysis.
Prefer your waiters to take orders at the table? See our Android POS for restaurants.